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Your Feedback Matters When You’re a Geonetric Client
Ever wish you had more of a voice with your current content management system vendor? When you work with Geonetric, your input shapes future versions of our VitalSite content management system. We...
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Five Things to Celebrate in Company Meetings
At Geonetric, we have had all-hands company meetings every month for about 10 years. These meetings are a linchpin in reinforcing our award-winning Geonetric culture. The constant, rapid change of our...
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Six Ways to be Transparent in Company Meetings
In addition to celebration, our monthly all-hands company meetings focus on incredible levels of transparency. We’ve been very deliberate about weaving transparency across the company in ways that are...
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Where Should Performance Improvement Come From?
I belong to a number of CEO peer groups, and I have the opportunity to learn from some brilliant small business owners, and they learn from me. Last week we had a fascinating conversation about a...
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Getting Rid of Performance Appraisals
Every company has them. At Geonetric, we call them “huddles” – a chance to sit down, one-on-one with your manager to discuss your performance, your role, your goals, and areas for improvement. They...
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From The Department of Redundancy Department
At Geonetric, we build some amazing stuff. But sometimes, we put our engineering talents to use to break things. In the last year or so, we’ve custom-built a new approach to redundancy for our entire...
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We’re a Bit Obsessed with Feedback: Client Satisfaction Q2 2012
We’ve been having a great year at Geonetric and we’re making huge strides in a number of areas. One thing we hold constant is our focus on client satisfaction. In fact, though we’ve consistently...
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No Hiding Here: What We Do with Client Satisfaction Feedback
Yesterday I posted the key takeaways from our quarterly client satisfaction survey. Some questions we hear about it is: where does the data go? Who sees it? How do you use it? It’s an interesting set...
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How Metrics and Transparency Will Make You a Better Digital Marketer
“You can only manage what you can measure.” – Peter Drucker It’s easy to get obsessed with numbers and metrics when you’re working with the Web. There’s no shortage of information about what’s...
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Q1 2013 Client Satisfaction Results
If you’re a regular reader of our blog, you know we’re relentless about measuring Client Satisfaction and posting it here. Last quarter, and most of 2012, the primary pain point our clients revealed in...
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Schema.org, Structured Content and VitalSite 6.7
The recent announcement from Google underscores the growing importance of structured content on the Web. This is not a new trend, but it’s one that has definitely been gaining more and more momentum...
View ArticleWhat Makes Geonetric a Cool Place to Work?
Geonetric was named one of the Coolest Places to Work this morning by the Corridor Business Journal along with 23 other companies from the Cedar Rapids/Iowa City corridor. Before each company accepted...
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Geonetric’s New Home in New Bohemia
If you’re in the Creative Corridor, you might know that Geonetric is planning a big move next year to the New Bohemia district of Cedar Rapids. We’ve been in our current location since 2004, and while...
View ArticlePit Stops and Continuous Improvement
At our last company meeting, we watched a video about pit stops. Why? Because it was freaking awesome to watch! The Red Bull team set the record for the fastest pit stop in April of this year. The...
View ArticleSharing Healthcare Quality Reports Online
Does your organization have great quality data but no way to share it? Are you required by law to report quality information? Is your organization looking for ways to become transparent to your...
View ArticleEmbrace What Makes a Team Better and Ditch What Doesn’t
Change is scary. But what happens when you throw all convention out the window? Like really let loose and do something totally extreme. When you keep doing something over and over that doesn’t work…...
View ArticleVoice of the Customer versus Survey Fatigue
It’s a well-documented fact that Geonetric surveys our clients every quarter to find out how we’re doing. In fact, we just wrapped up our Q3 survey. Some might ask why we survey so frequently. Doesn’t...
View ArticleLearning to Build a Better Team
What do you get when you gather 150 digital project managers together for two days? A well-organized conference that runs on time. I spent two days in Philadelphia at the inaugural Digital PM...
View ArticleClient Advisors Are Here to Save the Day
What is the difference between a project manager and a client advisor? It’s an interesting question and one we at Geonetric have been answering for some time now. During our company-wide roll out of...
View ArticleAgile Leadership Experiment Retro, Year 1
It has been a little more than a year since we took the radical step to eliminate traditional management entirely. The goal was to extend the observations we had made from human psychology and the...
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